País:
España
Provincia:
Madrid
Zona:
MadridMadrid
Categoría:
SALUD/DEPORTE-FARMACIA/ÓPTICA/AUDICIÓN
• Customer Management
• On board new customers according to SOPs and ensuring that all documentation is completed and any gaps are completed by way of discussing with HCP.
• Support to complete Master Data for the relevant functions (pricing) and LSP.
• Responsible of Master Data (SAP or other) (TBC)
• Customer Ordering
o Local follow up of orders, link with Quality, Regulatory and Tender Management.
o Local follow up of, free of charge, back order, sample management etc. providing necessary instruction to LSP and documenting according to SOPs
o Intervenes on credit note creation, debit note creation, returns according to SOPs
• Tender Management:
o Gathering of all relevant items relating to tender, ensuring that links are created between purchasing/procurement departments of HCP-Health Care Providers
o Consumption of Tender Contracts (Units or other Units of Measure)
o Ensuring that all elements are documented in accordance with local/regional rules.
o Training all Customer Service Team members as back up.
• Customer Service and Collections
o Monitor customer credit management and local decisions according to BeiGene procedures.
o Monitor collections market risks with LSP and links to HCP including regional visits when needed
o Credit Limit-Works with Finance on developing appropriate Limits
o Coordination of LSP for customer requests and follow ups
• Distribution & Logistics
o Work with EU Distribution team on the local follow up relating to the different dimensions Inventory Management, Deviation Management, SAP/MM/SD, Vendor Management.
o Participate in Weekly, Monthly and Quarterly Business Reviews of 3PL/LSP, time to time in a face to face approach.
o Be country contact person for Distribution and Supply Chain, participate in the preparation of the country S&OP/IBP (Planning).
o Pro-actively find automated solutions on process improvements surrounding region and activity of distribution.
• On board new customers according to SOPs and ensuring that all documentation is completed and any gaps are completed by way of discussing with HCP.
• Support to complete Master Data for the relevant functions (pricing) and LSP.
• Responsible of Master Data (SAP or other) (TBC)
• Customer Ordering
o Local follow up of orders, link with Quality, Regulatory and Tender Management.
o Local follow up of, free of charge, back order, sample management etc. providing necessary instruction to LSP and documenting according to SOPs
o Intervenes on credit note creation, debit note creation, returns according to SOPs
• Tender Management:
o Gathering of all relevant items relating to tender, ensuring that links are created between purchasing/procurement departments of HCP-Health Care Providers
o Consumption of Tender Contracts (Units or other Units of Measure)
o Ensuring that all elements are documented in accordance with local/regional rules.
o Training all Customer Service Team members as back up.
• Customer Service and Collections
o Monitor customer credit management and local decisions according to BeiGene procedures.
o Monitor collections market risks with LSP and links to HCP including regional visits when needed
o Credit Limit-Works with Finance on developing appropriate Limits
o Coordination of LSP for customer requests and follow ups
• Distribution & Logistics
o Work with EU Distribution team on the local follow up relating to the different dimensions Inventory Management, Deviation Management, SAP/MM/SD, Vendor Management.
o Participate in Weekly, Monthly and Quarterly Business Reviews of 3PL/LSP, time to time in a face to face approach.
o Be country contact person for Distribution and Supply Chain, participate in the preparation of the country S&OP/IBP (Planning).
o Pro-actively find automated solutions on process improvements surrounding region and activity of distribution.
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